Return Policy

Footwear and accessories may be returned at no charge, in original purchase condition and packaging, within 30 days of delivery. All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner.

Products returns must be authorized by contacting us at sales@mackinacbirkenstock.com


After inspecting your return, we will issue a credit for the merchandise (including any applicable sales tax) to the original payment method used. Any shipping charges from your order will not be refunded. Please allow 2-3 weeks for the processing of your refund.


Once authorized, returns should be mailed to: Mackinac Birkenstock PO Box 780 Mackinac Island, MI 49757